Support
Support
Last updated: November 13, 2026
We're a small team and we read every message. Write to info@beatlabs.ae and tell us your device and the App version (Settings → About → Version) so we can help faster.
Common questions
Do I need an account?
No. Without an account your library stays on your device. Sign in with Apple or Google to sync it between devices and to follow friends.
How do I mark an episode as watched?
Open a series, go to Episodes, choose a season and tap the circle next to each episode.
How do I find friends?
In Profile, open Social to search people by @username and follow them.
Can I take my library with me?
Yes. Settings → Data lets you export it as JSON, or as a CSV you can import into Letterboxd.
How do I delete my account?
Settings → Delete Account. See Account deletion for what is removed.
Is my data private?
Your library is yours: no ads, no trackers, no analytics. Only your public profile is visible to others. Read the privacy policy.